Clerical Operations Practice Test | CSE Reviewer

How do you address the Queen of England when you talk about her?

Her Majesty Queen Elizabeth II

Queen Elizabeth II her Majesty

Her Highness the Queen

Queen Elizabeth II her Highness

Correct! Wrong!

What does a CC means in an email message?

Copy sent

Client copy

Copy furnished

Copy cat

Correct! Wrong!

When a company asked you to submit your latest CV, what does CV stand for?

Curriculum Vitum

Curriculum Virtue

Curriculum Vitae

Curriculum Vital

Correct! Wrong!

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

A copy from a Xerox machine

Original copy written in a paper

A print out copy usually in a paper

A copy saved in a computer and sent through email

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

CBAD

DABC

CBDA

DACB

Correct! Wrong!

The method of indexing and filing where names are in alphabetized order.

Numeric

Geographic

Metric

Alphabetic

Correct! Wrong!

Which of the following is not a responsibility of a clerical worker?

Updating and billing buyer’s account

Answering business emails

Filing and updating purchase orders

Marketing and promotion for customers

Correct! Wrong!

Which of the following is not a function of Accounting Department in a big corporation?

Inventory Management

Bank Reconciliation

Prepare Interim Financial Statements

Internal and External Auditing

Correct! Wrong!

An example of a hard copy document is:

A business letter saved in USB

PDF file letter

Company email message

Business letter in a paper

Correct! Wrong!

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

Chief Executive Officer

Chief Financial Executive

Chief Executive Assistant

Executive Admin. Officer

Correct! Wrong!

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

4,1,2,3

4,2,1,3

4,3,2,1

4,1,3,2

Correct! Wrong!

This department of the company is responsible for preparing and updating customers’ accounts:

Billing Section

Releasing section

Purchasing section

Cashier section

Correct! Wrong!

Which department of a company is responsible for cash register operations and payment processing?

Cashier

Accounting

Billing

Budget

Correct! Wrong!

Which department of an office is responsible for hiring new personnel?

Logistic and Supply

Office of the President

Human Resource Department

Accounting Department

Correct! Wrong!

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Inkjet Printer

Photocopying Machine

Typewriter

Fax Machine

Correct! Wrong!

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

Sales invoice

Purchase order

Delivery receipt

Check voucher

Correct! Wrong!

How much is the present Value-Added-Tax in the Philippines?

12% of gross profit

12% of gross sales

12% of net income

12% of cost of goods sold

Correct! Wrong!

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

Say “Hello,” and wait for the caller to speak.

Answer the phone politely and give your department or company name.

Run and get a pen and notebook then pick up the phone.

Wait for fellow employees to answer the phone.

Correct! Wrong!

Which of the following is not a usual document used in a sales company?

Purchase order

Delivery receipt

Sales invoice

Form 137

Correct! Wrong!

Which is the best way to address a correspondence for the President of the Philippines?

President Digong

His Excellency President Rodrigo Duterte

President Rodrigo Duterte

His Excellency Rodrigo Duterte

Correct! Wrong!

All of the following items are found in the Official Receipt form except _____.

Name and address of the buyer

Quantity of the items paid

Signature of the recipient

Credit Card Number of the customer

Correct! Wrong!

Which computer program should you go if you want to email a company?

Excel

Outlook

Word

Powerpoint

Correct! Wrong!

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

Payroll

Accounts Payable and Receivable

Budget

Inventory

Correct! Wrong!

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

Chief Executive Officer

Manager

Treasurer

Auditor

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

CDBA

CDAB

BDCA

BCDA

Correct! Wrong!

Clerical Operations Practice Test | CSE Reviewer

How do you address the Queen of England when you talk about her?

What does a CC means in an email message?

When a company asked you to submit your latest CV, what does CV stand for?

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

The method of indexing and filing where names are in alphabetized order.

Which of the following is not a responsibility of a clerical worker?

Which of the following is not a function of Accounting Department in a big corporation?

An example of a hard copy document is:

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

This department of the company is responsible for preparing and updating customers’ accounts:

Which department of a company is responsible for cash register operations and payment processing?

Which department of an office is responsible for hiring new personnel?

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

How much is the present Value-Added-Tax in the Philippines?

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

Which of the following is not a usual document used in a sales company?

Which is the best way to address a correspondence for the President of the Philippines?

All of the following items are found in the Official Receipt form except _____.

Which computer program should you go if you want to email a company?

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

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