Clerical Operations Practice Test | CSE Reviewer

When a company asked you to submit your latest CV, what does CV stand for?

Curriculum Vitae

Curriculum Vitum

Curriculum Vital

Curriculum Virtue

Correct! Wrong!

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

Say “Hello,” and wait for the caller to speak.

Run and get a pen and notebook then pick up the phone.

Answer the phone politely and give your department or company name.

Wait for fellow employees to answer the phone.

Correct! Wrong!

How do you address the Queen of England when you talk about her?

Queen Elizabeth II her Highness

Her Majesty Queen Elizabeth II

Queen Elizabeth II her Majesty

Her Highness the Queen

Correct! Wrong!

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

Auditor

Manager

Chief Executive Officer

Treasurer

Correct! Wrong!

All of the following items are found in the Official Receipt form except _____.

Signature of the recipient

Quantity of the items paid

Credit Card Number of the customer

Name and address of the buyer

Correct! Wrong!

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

Photocopying Machine

Fax Machine

Typewriter

Inkjet Printer

Correct! Wrong!

This department of the company is responsible for preparing and updating customers’ accounts:

Billing Section

Releasing section

Purchasing section

Cashier section

Correct! Wrong!

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

4,1,3,2

4,3,2,1

4,1,2,3

4,2,1,3

Correct! Wrong!

An example of a hard copy document is:

A business letter saved in USB

PDF file letter

Business letter in a paper

Company email message

Correct! Wrong!

Which department of an office is responsible for hiring new personnel?

Office of the President

Human Resource Department

Accounting Department

Logistic and Supply

Correct! Wrong!

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

Check voucher

Purchase order

Sales invoice

Delivery receipt

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

CBAD

DABC

CBDA

DACB

Correct! Wrong!

Which computer program should you go if you want to email a company?

Outlook

Excel

Word

Powerpoint

Correct! Wrong!

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

Chief Executive Assistant

Executive Admin. Officer

Chief Financial Executive

Chief Executive Officer

Correct! Wrong!

Which department of a company is responsible for cash register operations and payment processing?

Billing

Budget

Cashier

Accounting

Correct! Wrong!

Which is the best way to address a correspondence for the President of the Philippines?

His Excellency Rodrigo Duterte

His Excellency President Rodrigo Duterte

President Rodrigo Duterte

President Digong

Correct! Wrong!

Which of the following is not a usual document used in a sales company?

Sales invoice

Delivery receipt

Form 137

Purchase order

Correct! Wrong!

Which of the following is not a responsibility of a clerical worker?

Filing and updating purchase orders

Marketing and promotion for customers

Answering business emails

Updating and billing buyer’s account

Correct! Wrong!

How much is the present Value-Added-Tax in the Philippines?

12% of cost of goods sold

12% of gross profit

12% of gross sales

12% of net income

Correct! Wrong!

The method of indexing and filing where names are in alphabetized order.

Alphabetic

Metric

Geographic

Numeric

Correct! Wrong!

What does a CC means in an email message?

Copy furnished

Copy cat

Client copy

Copy sent

Correct! Wrong!

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

A copy saved in a computer and sent through email

Original copy written in a paper

A copy from a Xerox machine

A print out copy usually in a paper

Correct! Wrong!

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

Accounts Payable and Receivable

Inventory

Budget

Payroll

Correct! Wrong!

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

CDBA

CDAB

BCDA

BDCA

Correct! Wrong!

Which of the following is not a function of Accounting Department in a big corporation?

Bank Reconciliation

Internal and External Auditing

Inventory Management

Prepare Interim Financial Statements

Correct! Wrong!

Clerical Operations Practice Test | CSE Reviewer

When a company asked you to submit your latest CV, what does CV stand for?

One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

How do you address the Queen of England when you talk about her?

The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

All of the following items are found in the Official Receipt form except _____.

This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

This department of the company is responsible for preparing and updating customers’ accounts:

What is the correct filing arrangement for the following names? 1. Angeles, Mario P. 2. Angeles, Maricel P. 3. Angeles, Marissa P. 4. Angeles, Maria P.

An example of a hard copy document is:

Which department of an office is responsible for hiring new personnel?

This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

Arrange the proper filing of the following in alphabetical order: A. Sec. Dinky Soliman B. Sec. Richard Gordon C. Sec. Voltaire Gazmin D. Sec. Armin Luistro

Which computer program should you go if you want to email a company?

He is the highest ranking executive manager in a corporation and he is the top person in command in an organization.

Which department of a company is responsible for cash register operations and payment processing?

Which is the best way to address a correspondence for the President of the Philippines?

Which of the following is not a usual document used in a sales company?

Which of the following is not a responsibility of a clerical worker?

How much is the present Value-Added-Tax in the Philippines?

The method of indexing and filing where names are in alphabetized order.

What does a CC means in an email message?

Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

It is the section of Accounting Department in a company that records goods and services that it receives and the payments it owes.

Arrange the proper filing of the following in alphabetical order: A. Lieutenant Colonel Mark David B. Atty. Elen Rodriguez C. Captain Max Aquino D. Dr. Juan Castro

Which of the following is not a function of Accounting Department in a big corporation?

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